Chris Goggin of Rinnai looks at Government policy on low carbon heating and hot water provision which is defined by international pricing, supply chains and political polarisation leading to a rare level of market confusion. This has led to UK customer confusion over which appliance and what fuel should be sourced for heating and hot water needs. Installers & contractors suffer when advising and specifying on behalf of customer due to constant shifts in policy and regular mainstream media misinformation. Here are some reactions to this.