Know what you want? Try our 'Supplier Directory' 

Temporary website offers emergency boiler spares

In response to the current COVID-19 crisis, independent spares specialist HRP Trade has developed a temporary website to allow installers to order boiler spares where previously they would have gone through merchants.

HRP Trade owner Neil Lake said a letter announcing the launch of the temporary website had been circulated to the company’s independent merchant customer base, up to 50 per cent of whom have had to close their doors due to the current crisis.

The letter said: “As the nation enters an uncertain period of potential total lockdown, HRP Trade has been working day and night to develop a temporary website that allows your customers to order spare parts for emergency breakdowns without the need for you to remain open.”

Merchants will benefit too, as for every order placed, installers would input the merchant’s postcode. This would then allow the merchant to receive a 10 per cent commission payment paid monthly. Installers will not be able to complete an order without adding a genuine trade merchant postcode.

Mr Lake said: “We hope our independent merchant customer base will share this message with under pressure installer customers.”

7 April 2020

Comments

Already Registered?
Login
Not Yet Registered?
Register

Industry reacts as long-awaited Future Homes Standard published

The industry has broadly welcomed the publication this week of the Future Homes Standard which sets out how new homes will deliver heat and hot water in the future....

  25-Mar-2026

MCE 2026: a window into the evolution of European HVAC

As Europe's F-Gas regulations tighten and extreme weather intensifies, the HVAC industry is under pressure to answer two questions at once: how do you keep equipment reliable in a changing climate, and how do you stay ahead of an evolving regulatory ...

  27-Mar-2026

STOKVIS R600

CONDENSING ULTRA LOW NOx PREMIX COMMERCIAL BOILER
  10-Jan-2019
Heating & Ventilating Review is the number one magazine in the HVAR industry. Don’t miss out, subscribe today!
Subcribe to HVR

Diary

HVR Awards 2026