Toshiba Air Conditioning has announced that it is expanding its 'Total Peace of Mind' warranty in 2014 to include qualified installers.
The move comes six months after the company launched the seven-year warranty. It gives five years' full cover at the new enhanced level, and opens up the scheme to many more companies.
General manager of Toshiba Air Conditioning, David Dunn, said: 'We have had an enthusiastic response to our pioneering warranty. Accredited installers really appreciate the assurance it provides. We now want to extend the 'Total Peace of Mind' offer to qualified installers so that they, too, can apply and benefit from the upgraded warranty.'
Under the previous standard scheme, in the unlikely event of a component such as a PCB failing, the installer would receive a new PCB plus £28.00 towards labour costs - which, while not covering the full labour cost of replacing the part, was in line with industry practice.
Under the new enhanced scheme, Toshiba would supply a new PCB and £175.00 labour costs to the qualified installer, a realistic reflection of the actual cost of sending an engineer to carry out the works.
Alternatively, the work could be carried out by Toshiba at the request of the qualified installer, offering total peace of mind for the end user or building owner.
This new warranty is available to all registered Toshiba qualified installers completing the required training modules, subject to the equipment being installed and commissioned in accordance with the manufacturer's guidelines.
