Priding itself on being ‘more than just a heat pump manufacturer’, Qvantum’s ambition is to heat the cities of Europe using affordable renewable technology, alongside a commitment to generating positive change in electricity grid balancing.

Qvantum UK CEO Phil Ord said: “We believe our unique heat pump solutions genuinely bring something new to the UK and can provide the impetus to redirect the way we consume energy to service the needs of the domestic heating and hot water market.

“A big part of the challenge is to harvest and store renewable energy when it is plentiful, often in excess of what we actually need, and use it when demand increases above the generating capacity of the grid. Qvantum is here to help shift that peak.’’

The innovative line-up of solutions includes:

QE: exhaust air heat pumps (4kW/6kW)

QG: a water-to-water, geothermal or ambient loop apartment heat pump system (6kW/12kW) 

QA+QH-XL/QH-L: compact pre-plumbed hydro units used in conjunction with a Qvantum R290 (propane) monobloc air source unit (9kW/15kW).

Integrated thermal store

Qvantum’s business model has seen it invest heavily in technical and aftersales support personnel before product development, ensuring that the pain points of the heat pump and energy sectors have been identified before deciding how to address them and with what products. A modular design concept means that 80% of components are shared across the product line, including the unique integrated QH water tank shared across all three ranges, which is used as a thermal store and charged like a battery.

Modular support

Qvantum’s products are backed by manufacturer-supported national service coverage from over 130 engineers. The products are installed and commissioned using dedicated apps that provide step-by-step guidance, data logging, installation and user manual access, and system registration. A service app is accessible for system monitoring with actual operating data displayed alongside system schematics for easy understanding. The Q-support remote monitoring service offers live data viewing and logs historical data, so service engineers can review it before attending the site, reducing first-fix repair times.

Qvantum’s modular product concept also means that engineers can carry a reduced number of parts, knowing that 80% are interchangeable throughout the range. In addition, engineers who do not hold refrigerant-related qualifications can remove compressor modules by disconnecting hydronic connections only.

Training is provided in-house with an online platform as well as face-to-face at Qvantum’s dedicated training room at its Moorgate offices.

Guests at the launch were able to explore the training facilities and product line-up, following presentations from Phil Ord and Qvantum UK colleagues Darren Manley (Technical Sales Director) and Geoff Turton (Aftersales Technical Director). Further background was provided by Thomas Nowak, former Secretary General of the European Heat Pump Association, who is now Qvantum’s VP of Government Relations and Public Affairs.